Step Description Key Processes § List the key processes

Step

Description

We Will Write a Custom Essay Specifically
For You For Only $13.90/page!


order now

Key Processes

§ 
List the key processes which are necessary to
continue the identified critical business function.
§ 
Describe each process in a single phrase, if
possible.
§ 
Prioritize these processes – note those that
are the most important.
§ 
Note that these processes can include internal
operations as well as operations within other agencies, outside vendors, etc.

Volume of Work

§ 
What is the average work volume (e.g., number
of businesses registered, number of audits completed, number of timesheets
entered, etc.) processed by this program?
§ 
Does the program have a peak volume or other
critical timeframes?  (e.g., elections
are held in November, payments are processed at the end of the month, etc.)

Recovery Time Objectives (RTO)

§ 
Identify the RTO for each key process.
o  
RTO is defined as how quickly the process must
be restored following a disaster; this is an estimate of how long the process
can be unavailable.
§ 
List the RTO by hours, days or weeks, as
appropriate – decide how long the process could be “down” before you would
have a serious problem functioning.

Facilities

§ 
Where does this critical function occur?  Provide address and directions if
necessary.
§ 
List applicable job titles and contact numbers
of staff responsible for this facility.
§ 
List any other facilities necessary for this
function?

Staff

§ 
Who is the key staff position responsible for
this function?  Provide the job title
and contact information.
§ 
List the approximate number of staff involved
in this business function.  List
applicable job titles and contact numbers.
§ 
What are the program’s normal work hours?
§ 
Provide a description of the function or type
of work key person/ persons perform.

Key Dependencies

§ 
What services from within your agency or an
external organization do you need in order to restore this function?
§ 
In order to provide this service, what other
resources or information have to be provided?

Manual “Work Around”

§ 
Can this function be performed manually, if
necessary?
§ 
If yes, how can this be done and for how long?

Computer Systems

§ 
What computer systems/applications are
required to perform this process?

Vital Records

§ 
Describe the vital record(s) required and the
location where these records can be found. 
Provide address and directions, if necessary.
§ 
Include all types of records – electronic,
paper, microfilm, etc.

Equipment and Office Supplies

§ 
Describe the pieces of equipment or supplies
required.  If a purchase is required,
method of payment should be specified.
§ 
Describe the location where these items can be
found or acquired.  Provide address and
directions if necessary.

Suppliers/Vendors

§ 
List the agency’s key suppliers which may need
to be contacted in the event of an emergency.
§ 
List the key goods or services provided by
these vendors.
§ 
List the usual contact information for these
vendors, as well as emergency contact information.
§ 
If possible, list the name and contact
information for alternate suppliers/vendors.

x

Hi!
I'm Brent!

Would you like to get a custom essay? How about receiving a customized one?

Check it out