Reliance Communications Limited is the flagship Company of Reliance Group, one of the
leading business houses in India. Reliance Communications is India’s foremost and truly
integrated telecommunications service provider. The Company has a customer base of over
95 million including over 2.6 million individual overseas retail customers. Reliance
Communications corporate clientele includes over 39,000 Indian and multinational
corporations including small and medium enterprises and over 290 global, regional and
domestic carriers. Reliance Communications has established a pan-India, next generation,
integrated (wireless and wireline), convergent (voice, data and video) digital network that is
supporting best-of-class services spanning the entire communications value chain, covering
over 21,000 cities and towns and over 400,000 villages. Reliance Communications owns and
operates the world’s largest next generation IP enabled connectivity infrastructure,
comprising over 280,000 kilometers of fibre optic cable systems in India, USA, Europe,
Middle East and the Asia Pacific region. We are a leading integrated and converged
telecommunications operator in India, and through our international subsidiaries, are one of
the leading global data communications service providers. In India, we own and operate a
nationwide telecommunications network to offer services to retail and enterprise customers,
including mobile and fixed-line services, national and international long-distance
connectivity, broadband services and enterprise solutions. Internationally, we provide retail
and wholesale voice connectivity, and through our subsidiary, GCX, we provide a wide range
of products and services to allow enterprise customers to create, manage and connect global
data networks. We also operate large telecom infrastructure facilities through our ~43,000
telecom towers and nationwide OFC network of ~1,90,000 Kms. We have established a panIndia,
integrated (wireless and wireline) and convergent (voice, data and video) digital
network capable of supporting services spanning the entire telecommunications value chain,
and covering over 21,000 cities and towns and over 4,00,000 villages.
The Company offers 2G, 3G and 4G wireless services and wireline services in India. We
offer Gold Standard 4G services on a Pan India basis on technologically superior
800/850MHz spectrum band, best suited for indoor experience where most of the data is
consumed. We provide 3G services in 18 Circles including in five circles through ICR
The Company has adopted the “Reliance Group-Corporate Governance Policies and Code of
Conduct” which sets out the systems, process and policies conforming to the international
standards. The report on Corporate Governance as stipulated under Regulation 34(3) read
with Para C of Schedule V of the Listing Regulations is presented in separate section forming
part of this Annual Report A Certificate from the auditors of the Company M/s. Pathak H.D.
& Associates, Chartered Accountants and M/s. BSR & Co. LLP, Chartered Accountants
conforming compliance to the conditions of Corporate Governance as stipulated under Para E
of Schedule V of the Listing Regulations, is enclosed to this Report. Vigil Mechanism In
accordance with Section 177 of the Act and the Listing Regulations, the Company has
formulated a Vigil Mechanism to address the genuine concern, if any of the directors and
employees. The details of the same have been stated in the Report on Corporate Governance
and the policy can also be accessed on the Company’s website.
Reliance Group continually reviews corporate governance best practices to ensure that they
reflect global developments. It takes feedback into account, in its periodic reviews of the
guidelines to ensure their continuing relevance, effectiveness and responsiveness to the needs
of local and international investors and other stakeholders.
• Code of Conduct:
Our code of conduct and business policies encompass the following areas:
1. Values and commitments
2. Code of ethics
3. Business policies
4. Ethics management
5. Prevention of sexual harassment
6. Policy on insider trading
• Compliance with provisions of Sexual Harassment of Women at workplace
(Prevention, Prohibition and Redressal) Act, 2013 The Company is committed to
uphold and maintain the dignity of woman employees and it has in place a policy
which provides for protection against sexual harassment of women at work place and
for prevention and redressal of such complaints. During the year no such complaints
• Corporate Social Responsibility: The Company has constituted Corporate Social
Responsibility Committee in compliance with the provisions of Section 135 of the
Act read with the Companies (Corporate Social Responsibility Policy) Rules 2014.
The Corporate Social Responsibility Committee has formulated a Corporate Social
Responsibility Policy (CSR policy) indicating the activities to be undertaken by the
Company. The CSR policy may be accessed on the Company’s website at the link;
http://www.rcom.co.in/Rcom/ aboutus/ir/pdf/CSR-Policy.pdf. The CSR Committee
consists of Smt. Manjari Kacker as Chairperson, Shri Anil D. Ambani, Prof J.
Ramachandran, Shri Deepak Shourie, Shri A. K. Purwar and Shri R. N. Bhardwaj,
Directors as members. The annual report on CSR activities is annexed as Annexure G.
Orders, if any, passed by Regulators or Courts or Tribunals No orders have been
passed by the Regulators or Courts or Tribunals impacting the going concern status
and the Company’s operation.
• Internal Financial Controls and their adequacy The Company has in place adequate
internal financial controls across the organisation. The same is subject to review
periodically by the internal audit cell and by the audit committee for its effectiveness.
During the year, such controls were tested and no reportable material weakness in the
design or operation were observed.
• Business Responsibility Statement Business Responsibility Report as stipulated under
the listing regulations is presented in separate section forming a part of this Annual
• Acknowledgement Your Directors express their sincere appreciation for the
cooperation and assistance received from shareholders, debenture holders, debenture