Assesment take this knowledge and ensure that the business

 

Assesment of Two Enterprise Architecture Softwares for
presentation for Univeristy students

 

Salma
Mahgoub  [email protected]

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Abstract

 

Enterprise
architects work with stakeholders, both leadership and subject matter experts,
to build a holistic view of the organization’s strategy, processes, information, and information
technology assets. The role of the enterprise architect is to take this knowledge and
ensure that the business and IT are in alignment.2 The
enterprise architect links the business mission, strategy, and processes of an
organization to its IT strategy, and documents this using multiple
architectural models or views that show how the current and future needs of an
organization will be met in an efficient, sustainable, agile, and adaptable
manner1. Very important part of any Enterprise Architecture Softwares is the part
that takes care of the business process. is In this paper we will take as a
case study two important Software suits ;Adeptia Suite and Bpm ‘ online Studio
. The aim of the comparison is to evaluate both softwares and recommend one of
them to be used in the lab of the Enterprise Architecture Course in Department
of Information Systems at King Abdulaziz University.

 

 

 

 

Key Terms

 

ERP,EA,BPM.

 

2.Introduction

 

An enterprise
resource planning (ERP) system is a packaged business software system that
enables a company to manage the efficient and effective use of resources
(materials, human resources, finance, etc.) by providing a total, integrated
solution for the organization’s information-processing needs. It supports a
process-oriented view of the business as well as business processes
standardized across the enterprise. Among the most important attributes of ERP
are its abilities to:

 

. automate and integrate an
organization’s business processes;

. share common data and
practices across the entire enterprise; and

 

. produce and access
information in a real-time environment2.

 

 

It is a system that serves
companies in the manufacturing, distribution, and service fields One importanat
and Critical factor for successful implementation of enterprise systems is
Business process reengineering (BPR) and minimum customization Another
important factor that begins at the project phase is BPR and minimum
customization. It is inevitable that business processes are molded to fit the
new

 

system
(Bingi et al., 1999). Aligning the
business process to the software implementation is critical (Holland et al., 1999; Sumner, 1999).
Organizations should be willing to change the business to fit the software with
minimal customization (Holland et al.,
1999; Roberts and Barrar, 1992). Software should not be modified, as far as
possible (Sumner, 1999). Modifications should be avoided to reduce errors and
to take advantage of newer versions and releases (Rosario, 2000). Process
modeling tools help aid customizing business processes without changing
software code (Holland et al., 1999).
Broad reengineering should begin before choosing a system. In conjunction with
configuration, a large amount of reengineering should take place iteratively to
take advantage of improvements from the new system. Then when the system is in
use reengineering should be carried out with new ideas (Wee, 2000).

 

Quality
of business process review and redesign is important (Rosario, 2000). In
choosing the package, vendor support and the number of previous implementers
should be taken into account (Roberts and Barrar, 1992).2 This paper reviews
and compares two important bpm Softwares Adeptia amd bmp online .

 

The rest
of the paper is Organized as follows; Section 3 we will take acomparison of the
two software suits.Section 4 will sumerize and conclude the findings.

 

 

 

3.Comparison
:

 

3.1 Adeptia Suite

 

is a web-based enterprise software product to manage, automate,
and optimize business processes. It allows you to document and manage processes
to make them consistent, repetitive, and visible. Adeptia Suite enables
integration of disparate systems to manage enterprise-wide crucial information
and automate information exchange. Its reporting capabilities provide
transparent view of performance of business processes and resources, thus
enabling their optimization.

 

 

Adeptia BPM

 

Adeptia BPM solution is a high-value application that offers the
functionality needed for a complete Business Process Lifecycle – MODEL,
AUTOMATE, and MONITOR. Adeptia BPM (Business Process Management) is a complete
solution that helps companies fully automate their business processes. Some of
the main benefits of the Adeptia solution. Adeptia BPM is a flexible software
product that is an ideal platform to create many types of process solutions and
address different types of business needs

 

Adeptia Integration Suite provides rich workflow
capability that allows companies to take their manual business processes and convert
them into functional workflows that can be tracked, monitored and automated
based on specific business rules. Adeptia leverages its expertise in Business Process Management (BPM) technology to
help companies take a process-centric approach to IT to solve critical business problems quickly and
easily.

 

In this article we would use three business use cases to
highlight how Adeptia supports the design and automation of busiess workflows.
Adeptia supports full integration capability to sync-up data between workflows
and applications.

 

Now let’s get
started with our first example.

 

 

Example : Employee On-boarding

 

A typical employee onboarding process has multiple steps
starting from the event that kicks off the process such as changing the status
of a candidate to “hire”, provisioning the new employee by setting up their
network ID, creating a company facility access badge, opening up email and
application access, provisioning a company credit card for expenses, and
notifying IT Help Desk to configure a laptop and phone. Rules around employee
provisioning may vary depending upon whether the candidate is a full time or a
part-time employee or a contractor. Here’s an example of a workflow process in
Visio.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Figure1. Employee On-boarding Workflow

 

 

 

Here’s the
same process flow when designed and configured in Adeptia…

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Figure2. Employee On-boarding Workflow in Adeptia

 

You can import a Visio diagram
into Adeptia Process Modeler and get started quickly without having to draw the
flow from scratch, it saves time and allows you to focus on configuring the
process flow rather than redrawing it in Adeptia. Workflows related to new employee provisioning can also require integration with Cloud
based SaaS applications such as Workday, BambooHR, online Payroll services,
connecting to internal systems such as IT Help Desks, updating ticketing system
and notifying managers and supervisors about the status of the employee
onboarding. Adeptia provides out-of-the-box integration adapters to on-premise
and cloud applications in order to fully convert your manual business processes
into automated workflows.

 

 

 

How is the workflow task shown to an end-user?

 

Run-time interaction with workflows should be easy and intuitive
and should not require technical knowledge on how to access and work on a task.
Just like we see emails in our inbox, similarly we show workflow tasks on the
Adeptia’s Workflow Task Manager. Here’s an example of a Task Manager that shows
the Task Name, Description, Priority, Due Date.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Figure3.Task
Manager in Adeptia

 

User clicks
on the task link which opens up a web form to allow user input.

 

Here’s an
example of a task form that allows user to enter their input and submit their
work.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Figure4.Order
Review in Adeptia

 

Adeptia provides a rich Web Form design and publishing interface
that allows users to interact with workflow task forms through any device.

 

 

 

How does one keep track of the workflow tasks?

 

Keeping track of workflows and monitoring user performance is
important part of workflow automation. Adeptia Suite provides pre-built
dashboards to show what are open tasks, which ones are on track, which ones are
about to be due or the ones that are past due. There are additional data points
shown in the dashboard such as the amount of time that a task is open or
waiting for user to respond. Managers can drill down into each workflow to see
its current status.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Figure
5.Dashboard in Adeptia

 

Dashboards also show the active workflows and the ones that have
been completed. Detailed Task Queue lets the users see for how long a task is
pending and you can reassign the task to another user. Users with access rights
can view the details of each of the workflow and see the time it took to
complete a workflow, where the bottlenecks exist or identify the parts of the
process flow that can be optimized for better performance. Search capability
allows users to search a workflow based on the business data fields such as
PO#, Item ID or Customer Name etc.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Figure 6.Process Details

 

 

 

How does a user configure web forms in designing workflow
tasks?

 

Adeptia provides a rich out-of-the-box web form designer
interface. With click and drag capability, users can build dynamic web forms to
render data that is visually rich and provide an easy interface for user to
interact with the task content.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Figure 7 .Web
Form in Adeptia

 

Web forms designer opens up in the browser and provides a
palette of components that can be clicked and dragged into the main design
canvas. Components such as adding “digital signature” field in the
form, dynamic text or drop down menus, tables, nested links to other forms etc.
You can add rules to make drop-downs dynamic, to connect to APIs to auto-fill
the form fields. You can put validation rules and also write custom javascript
to configure the form according to your needs. You can also build a workflow
wizard in the web form to help user follow a sequence of steps to complete a
workflow task.

 

 

 

How does user configure workflow task assignment rules?

 

To configure rules around task assignment, you can select a
“role” or specific user(s) from the list, setup escalation and notification rules
as shown below. Alerts in the form of email notifications can be sent out to
Managers or Colleagues in case when the process participant is not available to
respond to a particular task. User can also attach documents to the tasks.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Figure
8.Workflow Task assignment rules

 

Adeptia Integration Suite is the only product that combines
workflow and data integration in a single platform.

 

3.2 Bpm’online studio

 

is an intelligent low-code platform,
which enables businesses from various industries, as well as system

 

integrators and software
developers to create custom applications exactly for their specific business

 

needs.Bpm
online Manage business processes of any complexity and easily build
applications for your specific business needs with bpm’online studio.It is a
platform for developing custom applications.It is designed for Medium to large
businesses, system integrators and developers to implement their unique
business processes.It has tools that are designed for both desktop and mobile
applications.It enables to creae business process management ,dynamic case
mangement features,system disgn and base configuration.There is section wizards
to create .Dynamic case managemet features allows you to dynamically analyse
your case

 

Robust
business process designer to create avisual design of system tasks that will
put your data routine in auto pilot.BPMN notations enalble you to design and
monitor system processes .Fine tune

 

access
permissions for various user groups . The system is available in two deployment
options Cloud and On-site.

 

3.2.1 OverView

 

Business process management
(BPM)

 

 

 

 

 

Use the built-in business
process modeling systems to automate your processes of any complexity.

 

 

 

 

 

The process designer lets
you create business process in BPMN notation.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Figure 9.Business Process
Designer in bpm online

 

 

The
Process log section will provide tools for business process monitoring and
analysis. You can view each process instance as a diagram, check which process
steps have completed and stop any business process.

 

 

 

 

 

The
dashboards of the Process log section provide analytical tools for keeping
track of business processes in your company.

 

 

 

 

 

The process designer

 

 

Process log

 

 

Case management

 

Use the
case designer to automate unstructured business processes. These “case”
processes are best used if the case goal can be achieved in a number of ways
that may change during the course of the process and cannot be foreseen.

 

 

 

 

The dynamic case designer

 

 

System designer

 

 

 

 

 

Bpm’online
studio has all the tools necessary for creating custom solutions. All
configuration tools are available in the system designer.

 

 

 

 

 

Create and edit sections,
set up section and page properties using the section wizard.

 

 

 

 

 

To add new details or edit
existing ones in the sections, use the detail wizard.

 

 

 

 

 

Set up
appearance by uploading your corporate logos, change the color of the section
panel, set up workplaces for different types of users.

 

 

 

 

Use data import to quickly
populate the database with initial information.

 

 

 

 

 

Generate company
organization structure, add users, set up functional roles and access
permissions.

 

Set up analytical reports
and dashboards in the Dashboards views and the Dashboards section.

 

 

 

 

 

Use the mobile application
wizard to set up the mobile app of your custom configuration.

 

 

 

 

 

Advanced settings area of
the system designer provides access to development tools.

 

 

 

 

 

System designer

 

 

Section wizard

 

 

Detail wizard

 

 

Workplaces setup

 

 

Data import

 

 

Users and roles management

 

 

Analytics setup

 

 

Mobile application wizard

 

 

Base configuration

 

 

 

 

 

Bpm’online
studio has six base sections: Employees, Contacts, Accounts,
Activities, Feed and Dashboards.

 

 

 

 

 

Use the Activities
section to plan your work hours, schedule meetings and tasks.

 

 

 

 

Maintain
a centralized database of companies and contacts in the Accounts and
Contacts sections. Use these sections to store, update and analyze full scope
of information about your customers, contact persons, customer accounts,
suppliers, competitors and more.

 

 

 

 

 

Maintain
an up-to-date database of your human resources in the Employees section. Here
you can store and update information about past and present employees, their
contact details, career movements and access rights. The dashboards of the
Employees section provide useful HR analytics.

 

 

 

 

 

Use the
Dashboards section to check system-wide analytics, available in a
comprehensive visualized way. Check workload statistics, account and contact
analytics, HR dashboards and more.

 

 

 

 

 

Use the
communication panel to interact with customers and colleagues with no need to
switch from your current tasks. Make calls, process and send emails, interact
with your colleagues through enterprise social network, track noteworthy
events, check pending reminders and system notifications,

 

3.2.2 How to create BPMN business processes

 

Use the
PROCESS DESIGNER to create BPMN business processes.

 

 

How to add a new
business process

 

 

The Process Designer is used to create business process in
bpm’online.

 

To add a new business process:

 

1.Click the to open the System Designer.

 

2.Click Process library.

 

3.Click the New process button (Fig. 68). The Designer will be displayed.

 

 

 

 

 

 

 

 

 

 

 

 

Figure 10.How to create a business
process

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Figure
11.Building Oppurtunity Closure Business Process

 

 

 

How to run
BPMN business processes

 

Bpm’online
business logic often follows a certain process workflow.

 

Depending on the settings, the process can be started
manually by the user (e.g., from the command line or from the sidebar) or
automatically, based on certain specified events (e.g., when adding or changing
a record, or when a field contains a specific value).

 

The system automatically prompts the required steps and guides
the user through the necessary path during the process.

 

Once a
business process is started, it starts executing actions in the system. These
actions include opening record pages, creating activities and other records,
sending emails, etc.

 

A business
process ends after its last action has been processed. You can manually start and
stop business processes or have them set up to start automatically.

 

 

 

 

 

 

 

 

 

 

 

 

BPMN process
monitoring

 

All the steps
performed during the process are stored in the system to control and ensure
effectiveness.

 

The built-in
analysis tools enable you to find bottlenecks in the processes for future
optimization.

 

 

 

 

4.Conclusion

 

In this paper
we took as a case study two important Software suits ;Adeptia Suite and Bpm ‘
online Studio

 

. The aim of the comparison is to evaluate both softwares and
recommend one of them to be used in the lab of the Enterprise Architecture
Course in Department of Information Systems at King Abdulaziz University.Our
future recommendation after the comparision would be to provide the two
softwares at the lab for the students for next semester , and distribute the
students into groups to present and review their comparison on the two
softwares,

 

 

 

 

 

5.References

 

 

 

1.    
Adeptia
(http://eval.adeptia.com/adeptia/control/)

 

2.    
https://www.bpmonline.com/bpm-software?activity=financesonline_bpm

 

 

3.    
https://001504-studio.bpmonline.com/0/Nui/ViewModule.aspx#IntroPage/StudioIntro

 

 

4.    
“Wikipedia,” p. https://en.wikipedia.org/wiki/Enterprise_architect.

 

5.    
F. Fui-Hoon Nah, J. Lee-Shang Lau, and J. Kuang,
“Critical factors for successful implementation of enterprise
systems,” Business process
management journal, vol. 7, pp. 285-296, 2001.

 

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